Frequently Asked Questions
Everything you need to know about your hero-grade gear.
What materials are used in Hoodies For Heroes apparel?
We use a premium heavy-weight cotton blend designed for maximum durability and comfort. Our hoodies feature reinforced stitching and a soft-brushed fleece interior to ensure they stand the test of time.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. We also offer expedited shipping options at checkout if you need your gear sooner.
What is your return and exchange policy?
We offer a 30-day 'Hero's Guarantee.' If you are not 100% satisfied with your fit or quality, you can return or exchange your unwashed and unworn items within 30 days of delivery.
How should I care for my hoodie to prevent shrinking?
To maintain the fit and print quality, we recommend machine washing your hoodie inside out in cold water and tumble drying on a low heat setting or hanging to dry.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping times and costs vary by location and will be calculated during the checkout process.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey directly to your door.